Frequently Asked Questions

We typically begin within 3–10 business days after the initial consultation and agreement. The exact timeline depends on project scope, readiness of requirements, and approval speed.

For urgent projects, we offer fast-track onboarding within 48–72 hours.

Yes. DAlpha Company works with clients across Africa, Europe, and beyond.

We operate fully remote when needed, using structured workflows, regular updates, and collaborative tools to ensure smooth communication regardless of location.

To provide an accurate quote, we need:

• A brief description of your project
• Your business goals
• Expected timeline
• Budget range (optional but helpful)

Once received, we respond within 24–48 hours with a proposal or follow-up questions.

We offer end-to-end IT solutions including:

• Networking Infrastructure
• Web & Software Development
• IT Consultation
• CCTV, Biometric & Security Systems
• IP Phone Installation
• Cloud & System Integration

We primarily build custom solutions tailored to your business needs. Templates are only used when speed and cost-efficiency are priorities.

Yes. We are structured to handle small, medium, and enterprise-level projects, with scalable architecture and professional project management.

Pricing depends on scope, complexity, and timeline.

Typical ranges:

• Websites: Le 5,000 – Le 50,000+
• Custom software: Le 20,000 – Le 200,000+
• IT infrastructure: varies significantly based on scale

We provide custom quotes after consultation.

Yes. We typically require:

• 50% upfront
• 30% mid-project
• 20% upon completion

Flexible structures are available for large projects.

Our process includes:

1. Discovery & Consultation
2. Planning & Proposal
3. Design / Architecture
4. Development / Installation
5. Testing & Deployment
6. Support & Maintenance

• Website: 2–6 weeks
• Custom system: 1–4 months
• Infrastructure projects: depends on scale

Yes. We provide:

• Ongoing maintenance
• System upgrades
• Technical support
• Monitoring services

Support plans can be monthly or contract-based.

We offer rapid response support, and critical issues are prioritized immediately.

We combine:

• Technical expertise
• Local market understanding (Sierra Leone & Africa)
• Scalable solutions
• Professional delivery standards

We don’t just build systems — we build business solutions.

Yes. We provide:

• Portfolio projects
• Case studies
• Live demos (on request)

Absolutely. All projects are governed by:

• Service agreements
• Confidentiality clauses
• Data protection standards

We focus on:

• Clear requirements
• Continuous communication
• Milestone tracking
• Testing before deployment

We work across:

• Energy & Utilities
• Finance
• Logistics
• Government
• SMEs & Startups
• Networking

Yes. Beyond development, we advise on:

• Digital transformation
• Automation
• Infrastructure scaling